Privacy & policies

This Privacy Policy explains how BeADetective collects, uses, and protects personal data (information relating to an identified or identifiable individual). It applies to personal data provided directly by users as well as data shared with us by other organizations. We are committed to safeguarding your privacy and ensuring transparent and fair data processing practices.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@beadetective.com.

1. Data We Collect

We may collect the following types of information:

• Personal Data: Information you provide when registering, purchasing, or contacting us, such as your name, email address, payment information, and other details necessary for accessing our detective games.
• Non-Personal Data: Data automatically collected during your interaction with the website, including IP addresses, browser types, device information, and browsing behavior.

2. How We Use Your Data

We use personal data for the following purposes:

• To process orders and deliver detective games.
• To improve the functionality, content, and user experience of our website.
• To communicate with you about updates, promotional offers, or support inquiries.
• To ensure security, detect fraud, and comply with legal obligations.

3. Sharing Your Data

We do not sell your personal data or share it with third parties for their own marketing purposes. However, we may share your data under the following circumstances:

• Service Providers: With trusted third parties involved in payment processing, website hosting, or technical support.
• Compliance with Laws: When required by applicable laws, regulations, or legal proceedings.
• Auditors and Advisors: With auditors, legal consultants, or other advisors to manage our business operations.

In all cases, we ensure appropriate contractual and technical safeguards are in place to protect your data.

4. Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

5. International Data Transfers

If we transfer your personal data to countries with less stringent data protection laws, we will implement measures to ensure that your data remains secure and processed in accordance with applicable laws.

6. Data Security

We employ strict measures to protect your data, including encryption, regular audits, and staff training on confidentiality and information security. While we strive to protect personal data, no system is entirely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from them. If we discover that a child under 13 has provided personal data, we will delete it promptly. If you believe we have collected data from a child, please contact us at support@beadetective.com.

8. Your Rights

You have the following rights concerning your personal data:

• Access and Update: You may access or update your data at any time by contacting us or through our website.
• Withdraw Consent: If we process your data based on consent, you can withdraw this consent at any time.
• Other Rights: You may have additional rights such as the right to delete your data, restrict or object to its processing, and request data portability.

To exercise your rights, please email support@beadetective.com, and we will respond promptly in accordance with applicable laws.

9. Complaints

If you believe we have misused your personal data, you may contact us at support@beadetective.com, and we will investigate and address your concerns. If you remain dissatisfied, you can lodge a complaint with your local data protection authority.

10. Data Retention

We retain personal data only as long as necessary for the purposes it was collected or as required by law. Once the retention period ends, personal data is securely deleted or anonymized.

If you have any questions or concerns, feel free to contact us at support@beadetective.com.